Shipping policy

We sincerely value your business and want to make sure you and your pup are happy. We believe our customers are truly the heroes and the reason we are able to make such an impact for shelter dogs.

How can I contact iHeartDogs Hero Support?

We are available 8AM-5:30PM PST Monday-Friday (excluding holidays). Send us a message to us by using our contact form here – your message is very important to us and we will research your question and get back to you with an answer as quickly as pawsible!

I have a question and just need a quick answer!

Check out our library of FAQs. We have a lot of answers to our most asked questions.
Don’t see your question? Try the search function and it will refer you to answers.